How It Works
1. Photo Submission: If you have a photo of both pets together that you would like to use for the portrait, please upload that first and feel free to upload additional photos to help me understand each pet’s colours and features better.
If you have separate photos, please upload a variety for each pet. If you have any favourites, let me know which ones you prefer, and I’ll do my best to combine them. Keep in mind that some photos may not work well together, and I might need to suggest which ones will create the best composition.
Alternatively, you can send me a selection and I’ll let you know which options work best.
2. Composition Approval: When combining individual photos, I’ll create a mock-up composition to ensure the layout and scale are just right. Once approved, I’ll draw the portrait. I may provide you with several mock-ups to choose from before we finalise one and begin the drawing.
Final Approval: After I complete the drawing, I’ll email you the final portrait for your approval before printing.
If you feel something needs tweaking, such as adjusting a colour or detail, please let me know. I want you to feel confident that your portrait accurately represents your pets. Revisions are welcome within a reasonable range; any major changes may be denied or incur an additional fee. Please make sure you are happy with the composition mock-up (size and positioning of your pets) before I begin your drawing.
3. Shipping: Once final artwork has been approved, your portrait will be printed and shipped to you.
Portrait Details
Celebrate your pets with a custom A4 portrait! Each portrait is digitally hand-drawn with love, then printed on premium 275gsm matte paper using high quality inks that won’t fade over time.
This will be a head and shoulders portrait unless otherwise requested. In some cases, two pet portraits work better with the front legs or part of the body included. If so, I may send you multiple mock-up compositions for you to choose from to ensure the best final result.
Two pet portraits often work well in a landscape format, but I will explore what works best for you and your pets. I can send both landscape and portrait mock-ups for you to choose from, ensuring the final composition suits your preference.
You’ll also receive a high resolution digital copy of your portrait, perfect for enjoying on your devices, sharing with friends online, or even using as a wallpaper. It’s a great way to keep your portrait with you wherever you go!
Turnaround Time
The drawing, printing and framing typically takes 7-14 working days, plus an additional 1-3 days for shipping.
Rush Orders: If you need a rush order, please fill out the enquiry form and specify your deadline. A rush order fee may apply.
Waitlist: In case of a backlog of orders, please note that the standard turnaround time may be extended. The website will be updated with approximate dates.
Photo Tips
I am happy to work from individual photos of each pet to make sure your fur babies are looking their best!
Lighting: Ensure good lighting to capture details and achieve the most accurate colours.
Distance: Avoid photos taken from too far away, as they may be blurry and lack detail. On the other hand, photos taken too close can distort your pet’s features, such as making the nose appear larger than it is.
Similar Angles: When using separate photos of your pets, try to provide images taken from similar angles, as this significantly impacts the overall composition.
Photos taken at your pet’s eye level provide the best perspective. You don’t have to stick to front facing shots, photos where your pet is looking up or off to the side can add great character to the final artwork.
Scale Reference: If you’re providing separate photos, sending a picture of the pets together (even if it’s not the best shot) helps me gauge their scale relative to one another. If no such photo exists, please describe their size difference in the additional notes section.
Image Quality: Whenever possible, use original photos instead of images saved via Messenger or screenshots. Each time an image is shared through these methods, the quality may diminish.
Bonus Tip: If you have any, feel free to send close-ups of your pet’s eyes or any unique markings and small details that make them special! These can really help capture your pet’s likeness in the portrait.
Don’t worry if your photos aren’t perfect, I’ll do my best to work with them to ensure you’re happy with your pet’s portrait!
Shipping Details
New Zealand: Parcels are shipped via NZ Post or NZ Couriers. Delivery typically takes 1-3 working days once you receive your tracking link, though rural addresses may take longer.
International Shipping: At this time, international shipping isn’t available through checkout. However, if you’re outside New Zealand, please fill out the enquiry form, and I will calculate the shipping costs to your destination. We’ll handle the order payment process directly from there.
Packaging: Your unframed portrait will be packaged in a clear protective sleeve with a cardboard backing, then placed in a reinforced cardboard envelope to ensure it arrives safely without any damage.
